Why walking helps csms
Account planning, QBR prep, health score reviews, and internal syncs all work at walking speed. The movement helps CSMs recharge between emotionally involved client conversations.
When to stop walking
Client-facing video calls, QBR presentations, and any meeting where you're screen-sharing. The treadmill stays off for high-stakes relationship moments.
What matters most for csms
Quick start/stop and quiet operation. CSM calendars are meeting-dense, so the treadmill needs to fit 20–30 minute gaps without fuss.